Category Archives: Holiday

Booking a hotel room

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Booking a hotel room

I´d like to book a room please.

Receptionist: Good afternoon, San Felice Hotel. May I help you?
Mrs Ryefield: Yes. I´d like to book a room, please.
Receptionist: Certainly. When for, madam?
Mrs Ryefield: March the 23rd.
Receptionist: How long will you be staying?
Mrs Ryefield: Three nights.
Receptionist: What kind of room would you like, madam?
Mrs Ryefield: Er… double with bath. I´d appreciate it if you could give me a room with a view over the lake.
Receptionist: Certainly, madam. I´ll just check what we have available. . . Yes, we have a room on the 4th floor with a really splendid view.
Mrs Ryefield: Fine. How much is the charge per night?
Receptionist: Would you like breakfast?
Mrs Ryefield: No, thanks.
Receptionist: It´s eighty four euro per night excluding VAT.
Mrs Ryefield: That´s fine.
Receptionist: Who´s the booking for, please, madam?
Mrs Ryefield: Mr and Mrs Ryefield, that´s R-Y-E-F-I-E-L-D.
Receptionist: Okay, let me make sure I got that: Mr and Mrs Ryefield. Double with bath for March the 23rd, 24th and 25th. Is that correct?
Mrs Ryefield: Yes it is. Thank you.
Receptionist: Let me give you your confirmation number. It´s: 7576385. I´ll repeat that: 7576385. Thank you for choosing San Felice Hotel and have a nice day. Goodbye.
Mrs Ryefield: Goodbye.

At the post office

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At the post office

Air mail, please.

Postal clerk: Yes, ma´am?
Mrs Ryefield: How much is a stamp to send a letter to France, please?
Postal clerk: Air mail or surface mail?
Mrs Ryefield: Air mail, please.
Postal clerk: That´ll be eighty-five cents.
Mrs Ryefield: Four stamps, please. How much is that?
Postal clerk: Three dollars and forty cents.
Mrs Ryefield: There you go.

Rent-A-Car

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Rent-A-Car

I´d like to rent a car.

Rent-A-Car Clerk: Good morning. May I help you?
Mary Jones: I´d like to rent a car, please.
Rent-A-Car Clerk: Okay. Full-size, mid-size or compact, ma´am?
Mary Jones: Full-size, please. What´s the rate?
Rent-A-Car Clerk: 78 dollars a day with unlimited mileage.
Mary Jones: And I´d like to have insurance just in case.
Rent-A-Car Clerk: Is there an additional driver?
Mary Jones: No.
Rent-A-Car Clerk: If you want full coverage insurance, it will be 8 dollars per day. It includes collision damage waiver and personal accident insurance.
Mary Jones: All right. I´ll take it.
Rent-A-Car Clerk: Here is our brochure, ma´am. Err… full-size… OK. Please choose a model in this section.
Mary Jones: How about this one?
Rent-A-Car Clerk: All right. How many days would you like to use it?
Mary Jones: Just one day.
Rent-A-Car Clerk: May I see your driver´s license and credit card please?
Mary Jones: Is the international driving licence fine?
Rent-A-Car Clerk: Yes, it is.
(…)
Thank you. Please fill in this form. Can you check this box, and put your initials here, and again here.

Reservations (airline)

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Reservations (airline)

Do you have any flights to Sydney next Tuesday afternoon?

Reservations clerk: Northwind Airways, good morning. May I help you?
Mary Jones: Yes, do you have any flights to Sydney next Tuesday afternoon?
Reservations clerk: One moment, please… Yes. There´s a flight at 16:45 and one at 18:00.
Mary Jones: That´s fine. Could you tell me how much a return flight costs? I´ll be staying three weeks.
Reservations clerk: Economy, business class or first class ticket?
Mary Jones: Economy, please.
Reservations clerk: That would be €346.
Mary Jones: OK. Could I make a reservation?
Reservations clerk: Certainly. Which flight would you like?
Mary Jones: The 16:45, please.
Reservations clerk: Could I have your name, please?
Mary Jones: My name is Mary Jones, that´s M-A-R-Y J-O-N-E-S.
Reservations clerk: How would you like to pay, Ms. Jones?
Mary Jones: Can I pay at the check-in desk when I pick up my ticket?
Reservations clerk: Yes, but you will have to confirm this reservation at least two hours before departure time.
Mary Jones: I see.
Reservations clerk: Now you have been booked, Ms. Jones. The flight leaves at 16:45, and your arrival in Sydney will be at 9:25 a.m., local time. The flight number is NWA 476.
Mary Jones: Thank you.

Railway travel

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Railway travel

A ticket to London, please.

Paul Ryefield: — What time does the next train to London leave?
Railway Station Clerk: — At 16:35, from platform 8.
Paul Ryefield: — Is it a direct train to London?
Railway Station Clerk: — No, you have to change trains at Birmingham.
Paul Ryefield: — I see. One ticket to London, please.
Railway Station Clerk: — Single or return, sir?
Paul Ryefield: — Single, please.
Railway Station Clerk: — 64 pounds, please.
Paul Ryefield: — Here you are.
Railway Station Clerk: — Here´s your ticket and change, sir.

At the airport

At the airport

 airhostess (uk) / air stewardess (us): azafata
boarding card /pass: tarjeta de embarque
check-in: facturación (del equipaje)
departure lounge: sala de embarque
to land: aterrizar
to take off: despegar

Could I have your ticket, please?
¿Podría darme su billete, por favor?

Do you have any baggage?
¿Tiene equipaje?

Yes, this suitcase and this briefcase.
Si, esta maleta y este maletin.

 Here’s your boarding pass. Have a nice flight.
Aquí tiene su tarjeta de embarque. Que tenga un buen vuelo.

Good morning. Can I see your passport?
Buenos días. ¿Puedo ver su pasaporte?

 Are you a tourist or on business?
¿Viaja como turista o va de negocios?

Which boarding gate must we go to?
¿A qué puerta de embarque tenemos que ir?

At what time does our plane take off?
¿A qué hora despega nuestro avión?

The plane is delayed.
El avión está demorado

At the hotel

At the hotel

to check in: registrarse
to check out: pagar e irse del hotel
full board: pensión completa
half board: media pensión
single /double bed: cama individual / doble
single / double room: habitación individual / doble
to book a room: reservar una habitación
no vacancies: completo
vacancies: habitaciones libres
I’d like a room for the night.
Quisiera una habitación para la noche

Would you like a single room, or a double room?
¿Quiere una habitación individual o doble?

How much is the room?
 ¿Cuánto cuesta la habitación?

Here’s your key. Your room number is 101.
Aquí está su llave. Su habitación es la 101.

If you need anything, dial 0 for the reception area.
Si necesita cualquier cosa, marque el 0 para contactar con recepción

The hotel

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Transcript:
Hello. Welcome to the hotel. We have everything ready for you. You’ve already checked in online, so first let me tell you about your room. You’ve ordered the deluxe room and it comes with one large king size bed, and in your room we have a work area with a desk and chair. Luckily for you, this room has just been remodeled so it has new furniture and new wallpaper, so it looks really nice so you’ll have one of your premium rooms.

OK, here is your room key. As you can see this is a modern key, so what you need to do with this is slide this into the door and slide the key into the door with the holes facing the door and you’ll see a light come on and it will unlock the door, so that’s how you get in the room.

Also, for all guests we offer one free, complimentary beverage at the bar, so the bar is located outside of the hotel by the pool. It’s also near the beach, so take this down to the bar outside, and you can get your free drink.

Also, part of your hotel package, you have a free breakfast and your breakfast is the super healthy pack, which comes with an egg, and fruit and your choice of beverage as well.

Oh, one more thing, I forgot to mention, in your room, you are only on the third floor and your bathtub is by the window, so if you take a bath be sure to close the blinds because people can see you in the bathtub because it’s so close to the window, so please remember that.

And lastly, the room attendants will come by to clean your room usually at around 10 o’clock, so they’ll come by, give you fresh towels, clean up the room. If you do not want your room cleaned at that time please call down and tell somebody and we can postpone it for later.

OK, thank you very much. I hope you enjoy your stay and thanks for checking in.