Author Archives: Virginia

Rent-A-Car

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Rent-A-Car

I´d like to rent a car.

Rent-A-Car Clerk: — Good morning. May I help you?
Mary Jones: — I´d like to rent a car, please.
Rent-A-Car Clerk: — Okay. Full-size, mid-size or compact, ma´am?
Mary Jones: — Full-size, please. What´s the rate?
Rent-A-Car Clerk: — 78 dollars a day with unlimited mileage.
Mary Jones: — And I´d like to have insurance just in case.
Rent-A-Car Clerk: — Is there an additional driver?
Mary Jones: — No.
Rent-A-Car Clerk: — If you want full coverage insurance, it will be 8 dollars per day. It includes collision damage waiver and personal accident insurance.
Mary Jones: — All right. I´ll take it.
Rent-A-Car Clerk: — Here is our brochure, ma´am. Err… full-size… OK. Please choose a model in this section.
Mary Jones: — How about this one?
Rent-A-Car Clerk: — All right. How many days would you like to use it?
Mary Jones: — Just one day.
Rent-A-Car Clerk: — May I see your driver´s license and credit card please?
Mary Jones: — Is the international driving licence fine?
Rent-A-Car Clerk: — Yes, it is.
(…)
Thank you. Please fill in this form. Can you check this box, and put your initials here, and again here.

Reservations (airline)

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Reservations (airline)

Do you have any flights to Sydney next Tuesday afternoon?

Reservations clerk: — Northwind Airways, good morning. May I help you?
Mary Jones: — Yes, do you have any flights to Sydney next Tuesday afternoon?
Reservations clerk: — One moment, please… Yes. There´s a flight at 16:45 and one at 18:00.
Mary Jones: — That´s fine. Could you tell me how much a return flight costs? I´ll be staying three weeks.
Reservations clerk: — Economy, business class or first class ticket?
Mary Jones: — Economy, please.
Reservations clerk: — That would be €346.
Mary Jones: — OK. Could I make a reservation?
Reservations clerk: — Certainly. Which flight would you like?
Mary Jones: — The 16:45, please.
Reservations clerk: — Could I have your name, please?
Mary Jones: — My name is Mary Jones, that´s M-A-R-Y J-O-N-E-S.
Reservations clerk: — How would you like to pay, Ms. Jones?
Mary Jones: — Can I pay at the check-in desk when I pick up my ticket?
Reservations clerk: — Yes, but you will have to confirm this reservation at least two hours before departure time.
Mary Jones: — I see.
Reservations clerk: — Now you have been booked, Ms. Jones. The flight leaves at 16:45, and your arrival in Sydney will be at 9:25 a.m., local time. The flight number is NWA 476.
Mary Jones: — Thank you.

Railway travel

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Railway travel

A ticket to London, please.

Paul Ryefield: — What time does the next train to London leave?
Railway Station Clerk: — At 16:35, from platform 8.
Paul Ryefield: — Is it a direct train to London?
Railway Station Clerk: — No, you have to change trains at Birmingham.
Paul Ryefield: — I see. One ticket to London, please.
Railway Station Clerk: — Single or return, sir?
Paul Ryefield: — Single, please.
Railway Station Clerk: — 64 pounds, please.
Paul Ryefield: — Here you are.
Railway Station Clerk: — Here´s your ticket and change, sir.